Refund & Cancellation Policy
At Power Ranger Tourism, we aim to provide a clear and flexible travel experience. This Refund Policy explains the terms and conditions regarding cancellations and refunds for travel services and bookings.
1. Flight Bookings
- Flight tickets are subject to the terms and conditions of the airline.
- Some tickets may be non-refundable or subject to cancellation fees.
- Refund eligibility depends on the airline policy and the time of cancellation before departure.
2. Hotel Bookings
- Cancellation and refund policies vary depending on the hotel and booking type.
- Some reservations may offer free cancellation within a specified period.
- Non-refundable bookings cannot be refunded.
3. Tour Packages
- Refund conditions vary depending on each tour package.
- Early cancellations may qualify for partial refunds after deducting administrative or service fees.
- Late cancellations may not be eligible for any refund.
4. Hajj & Umrah Packages
- Hajj and Umrah packages are subject to regulations from relevant authorities, airlines, and hotels.
- Cancellation fees may apply depending on booking stage, visa processing, and services already arranged.
Refund Processing
- Refund requests are reviewed on a case-by-case basis.
- Refunds are issued to the original payment method when possible.
- Processing time may vary depending on banks or payment providers.
Important Notes
- All refund requests are subject to supplier approval.
- The company is not responsible for third-party cancellation policies (airlines, hotels, or other providers).
- Customers are advised to review booking terms before confirmation.